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Return Policy
We are pleased to present you with merchandise manufactured with the highest quality standards. If you are not satisfied with your purchase, you may return the product(s) within 14 days from the time of receipt of the order for a full refund of the merchandise cost, although some items do not qualify for returns. Please contact us to confirm. In the unlikely event that you are unhappy with your item, you may return it to us in the original package for a full refund of the purchase price less the actual shipping cost. All In-Home Assembly Service charges and shipping costs (costs to and from you) are non-refundable. If the item has free shipping, you will still be responsible for actual shipping costs to you and from you. Shipping costs are only refunded if the return is a result of our error. Also, you may be responsible for stocking fees of up to 25%, depending on the product. Please contact us to confirm. We regret that we do not give price adjustments on previously purchased items. Please note that we cannot accept returns on items damaged through normal wear and tear.
We strive to ship our products as fast as possible and in many cases the items ships within the same day as ordered. You may cancel your order at any time so long as your order has not shipped out. If it has, it might be subject to restocking fees. Please call us to confirm.
Before sending back an item, please contact us at info@mystyles2go.com to request a Return Authorization number.Please send us your original Purchase Order number or the phone number you used when you placed the order handy in order to process your return. All products must be returned in their original packaging and in new condition. Once we receive your return request we will contact you within 24 hours with information regarding your return.All returns must be sent insured for the purchase price.
In the event that you receive a damaged product, it is very important that you contact our customer service department immediately by calling 1-800-445-1370 or E-Mail US at info@mystyles2go.com. Please provide your original Purchase Order number or the phone number you used when you placed the order.
IMPORTANT: MANY OF OUR PRODUCTS ARE DOUBLE BOXED TO PROTECT THE ACTUAL PRODUCT. IF THE BOX YOU RECEIVE IS DAMAGED, PLEASE OPEN THE BOX AND CHECK THE PRODUCT INSIDE. IT MAY NOT HAVE BEEN DAMAGED AT ALL!
PLEASE NOTE: MOST OF OUR MANUFACTURERS WILL PROVIDE YOU WITH SPARE REPLACEMENT PARTS TO REPLACE THE DAMAGED ONES THEREFORE AVOIDING THE RETURN.
After 30 days from the delivery date, manufacturer's warranty will apply.
Before sending back an item, please contact us at info@mystyles2go.com to request a Return Authorization number.Please send us your original Purchase Order number or the phone number you used when you placed the order handy in order to process your return. All products must be returned in their original packaging and in new condition. Once we receive your return request we will contact you within 24 hours with information regarding your return.All returns must be sent insured for the purchase price.
In the event that you receive a damaged product, it is very important that you contact our customer service department immediately by calling 1-800-445-1370 or E-Mail US at info@mystyles2go.com. Please provide your original Purchase Order number or the phone number you used when you placed the order.
IMPORTANT: MANY OF OUR PRODUCTS ARE DOUBLE BOXED TO PROTECT THE ACTUAL PRODUCT. IF THE BOX YOU RECEIVE IS DAMAGED, PLEASE OPEN THE BOX AND CHECK THE PRODUCT INSIDE. IT MAY NOT HAVE BEEN DAMAGED AT ALL!
PLEASE NOTE: MOST OF OUR MANUFACTURERS WILL PROVIDE YOU WITH SPARE REPLACEMENT PARTS TO REPLACE THE DAMAGED ONES THEREFORE AVOIDING THE RETURN.
After 30 days from the delivery date, manufacturer's warranty will apply.
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